Glass Claim FAQ

If your windshield is damaged in a car accident, your collision insurance will cover the repairs or replacement.  However, you will need to pay your collision deductible.

If the damage is not from an accident (like rock chips, hitting a bird or animal or hail), your comprehensive insurance will cover it.  You will have to pay a deductible unless you have a special endorsement called the Waiver of Deductible – Safety Glass Repair.

With the Waiver of Deductible – Safety Glass Repair Endorsement, you won’t have to pay a deductible for repairs to your windshield, rear windows or side windows.  However, if you need to replace any of these or repair other types of glass, you will still have to pay the comprehensive deductible.

• For Glass Repair or Replacement:  You will pay your comprehensive deductible
• With the Waiver of Deductible – Safety Glass Repair Endorsement:  You will pay $0 for repairs to windshield, rear window, door windows or side windows, subject to the endorsement terms and conditions.

• File the claim.

• Schedule an appointment.

• Get repairs or replacement completed.

• Pay the deductible if applicable.

You are welcome to have your glass repaired or replaced at your shop of choice.  However, we have partnered with Safelite Auto glass to ensure a seamless process of getting your vehicle back to pre-loss condition as quickly as possible.  In addition to being a nationally recognized auto glass specialist, you can expect the following benefits:

• Nationwide Lifetime warranty

• Mobile auto glass repair and replacement

• Safelite Advantage

• Damaged glass is recycled reducing pollution.

• Mobile service in many cases, depending on your vehicle's equipment.

• Highly regarded replacement and repair technology

• Trained, certified auto glass replacement technicians.

If your windshield damage is smaller than a dollar bill, Safelite Auto Glass may be able to repair it. More extensive damage will likely require a full windshield replacement. If you have the appropriate coverage, WCF Insurance will waive your deductible for glass repairs.

If you have already repaired your glass damage or have a shop and need reimbursement, you can file a claim with us online.  Please call (800) 561-8008 to file your claim.