Customer Service Frequently Asked Questions

What to do after a workers' compensation claim?

As the Employee, You Should:

Injured employees should report any work-related injury as soon as possible, regardless of severity. Encouraging your employees to report injuries promptly may significantly reduce claim costs.

As the Employer, You Should:
  1. Ensure that the injured employee receives appropriate medical care in a timely manner. Notify the employee of your designated physician or clinic if allowed in your state.
  2. Immediately report the incident to WCF Insurance.
  3. Obtain the names and contact information of anyone who witnessed the accident or who may be able to provide additional details.
  4. Conduct an investigation to document the circumstances surrounding the injury.
    • Look at the accident site.
    • Determine why the accident happened.
    • Secure evidence by taking photographs or retaining any tools or equipment involved in the accident.

What to do after a [TYPE OF INUSRANCE] claim?

As the Employee, You Should:

Injured employees should report any work-related injury as soon as possible, regardless of severity. Encouraging your employees to report injuries promptly may significantly reduce claim costs.

As the Employer, You Should:
  1. Ensure that the injured employee receives appropriate medical care in a timely manner. Notify the employee of your designated physician or clinic if allowed in your state.
  2. Immediately report the incident to WCF Insurance.
  3. Obtain the names and contact information of anyone who witnessed the accident or who may be able to provide additional details.
  4. Conduct an investigation to document the circumstances surrounding the injury.
    • Look at the accident site.
    • Determine why the accident happened.
    • Secure evidence by taking photographs or retaining any tools or equipment involved in the accident.

What to do after a [TYPE OF INUSRANCE] claim?

As the Employee, You Should:

Injured employees should report any work-related injury as soon as possible, regardless of severity. Encouraging your employees to report injuries promptly may significantly reduce claim costs.

As the Employer, You Should:
  1. Ensure that the injured employee receives appropriate medical care in a timely manner. Notify the employee of your designated physician or clinic if allowed in your state.
  2. Immediately report the incident to WCF Insurance.
  3. Obtain the names and contact information of anyone who witnessed the accident or who may be able to provide additional details.
  4. Conduct an investigation to document the circumstances surrounding the injury.
    • Look at the accident site.
    • Determine why the accident happened.
    • Secure evidence by taking photographs or retaining any tools or equipment involved in the accident.