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Questions to Consider When Planning Your COVID-19 Recovery Plan
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Who/what are key positions that are critical to business operations? In the event of illness within key positions, how will we ensure there is duplication?
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Who/what positions, if any, can continue to work remotely during moderate risk (orange) periods?
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Does our business employ high-risk employees (aged 60 and above or with underlying health conditions, such as diabetes, high blood pressure, cardiovascular disease, kidney disease, immunocompromised)? How will we protect these employees?
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Training for all employees will be necessary. How will we do it?
- Social distancing
- Cleaning, disinfection, hand washing, and hygiene
- Personal protective equipment (PPE) use (all employees should wear masks or face coverings to help stop the spread of COVID-19)
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Procedures
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What screening measures do we need or want?
- Questionnaire
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Temperature checks (see CDC guidelines here)
- How will we do this?
- Who will administer?
- Training
- COVID-19 testing (Anti-body? Nasal swab?)
- Phone app?
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Special concerns for field employees? Note there is a dual risk: 1) they are exposed, and 2) they can expose clients:
- Should we screen/test field employees on a more frequent/regularly scheduled basis since we have less control over the environments they will enter when visiting with clients?
- What protective measures should be required when on field calls? Should they wear an n95 mask when making field calls?
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Provision of hand sanitizer and wipes to use between field calls?
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How will reception and lobby operations change to ensure physical distancing.
- Will we screen vendors, contractors, consultants, food deliveries, etc.?
- What PPE will we require for those who will be interacting with outside people in the lobby (ex: security, customer service, etc.)?
- Physical barriers (plexiglass)
- Floor markings for where customers should stand to wait
- Move chairs six feet apart to allow physical distancing
- Disinfection (hand sanitizer and sanitizing wipes) of commonly touched items
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Meetings, events, and food service
- Do we screen people coming into the building and, if so, how (temperature, other)?
- Limit the number of attendees and space seating to ensure 6-foot physical distancing.
- Disinfection of tables, chairs, and commonly touched surfaces before and after a meeting.
- Require attendees to wear masks? If so, do we provide them or is the attendee responsible for that?
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Continue to prohibit buffet style lunches and order only box lunches.
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Wipe down delivered lunch containers.
- Sanitize food areas.
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How do we increase common area sanitization and maintain physical distancing of at least six feet? Or it may be better to close common areas until lower risk is achieved.
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When do we allow an employee to return to the workplace in the following scenarios? (see CDC guidelines for returning to work)
- An employee’s family member tests positive?
- Contact tracing indicates an employee may have been exposed?
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An employee tests positive?
- Do we require a negative test to return?
- Do we require two consecutive negative tests as required by the CDC for healthcare personnel (HCP)?
- An employee experiences COVID-19 symptoms of a respiratory infection (ex: cough, sore throat, shortness of breath, fever)?
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How do we ensure physical distancing occurs in the workplace?
- Do we physically position chairs in meeting rooms and mark their location?
- Provide temporary physical plexiglass barriers between cubicles?
- Limit how many people can be on an elevator to one at a time?
- Control number of people entering the restroom at the same time and block access to adjacent urinals and stalls?
- Stagger or alternate work shifts or rotate days of telecommuting and office work to ensure physical distancing? (This is especially of concern in cubicle areas more closely stacked.)
