Useful Contact Information

Claim Number Look Up
Please use this link for claim number look up.

Original Bills
Original provider bills can be faxed directly to WCF Insurance scanning/intake department at 385.234.4352.  When faxing in bills, please include the claim number on the bill and include bill notes. Bills can also be sent directly to WCF Insurance at:
P.O. Box 2227
Sandy, UT 84091

Bill Status Updates
Please allow at least 30 days from date of service for bills to be processed prior to calling.  Provider Reimbursement Group (PRG) at 385.351.8300.

Reconsiderations
Please fax reconsideration requests to PRG at 385.351.8397.  Please include cover letter indicating reason for reconsideration as well as the original bill with any supporting documentation or notes.

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Insurance coverage in all states other than Utah is provided by Advantage Workers Compensation Insurance Company, a wholly-owned subsidiary of WCF Mutual Insurance Company, doing business as WCF Insurance. Advantage is domiciled in Indiana; NAIC number: 40517. Administrative office: P.O. Box 571918, Salt Lake City, UT 84157-1918.
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